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Access to personal information
Calm Digital Ltd. tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:
‍
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
‍
To make a request to Calm Digital Ltd. for any personal information we may hold you need to put the request in writing.
‍
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us in writing.

Propellr Terms and Conditions

Calm Digital Solutions Limited

Last updated: 24 March 2026

1. Interpretation
1.1 Definitions

In these Terms, unless the context otherwise requires:

“Agreement” means the contract between Calm and the Client comprising these Terms and the applicable Order.

“Client” means the person, firm or company entering into the Agreement with Calm.

“Client Content” means all data, content, images, text, materials and information provided, uploaded or submitted by the Client to the Platform.

“Commencement Date” means the date on which the Agreement is formed in accordance with clause 2.2.

“Fees” means all fees payable by the Client as set out in the Order.

“Fixed Term” means the minimum contract term of 12 months unless otherwise agreed in writing.

“Intellectual Property Rights” means all copyright, trademarks, design rights, patents and all other intellectual property rights whether registered or unregistered.

“Order” means any proposal, quotation, order form or online acceptance entered into by the Client.

“Platform” means Calm’s proprietary website platform known as Propellr.

“Services” means the provision of access to and use of the Platform together with any related services set out in the Order.

“Subscription” means the ongoing paid licence to use the Platform.

2. Basis of Agreement

2.1 Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or agreements.

2.2 Formation

The Agreement shall commence on the earlier of:
(a) the Client signing an Order;
(b) the Client accepting an Order electronically; or
(c) the Client making payment.

2.3 Incorporation of Terms

By entering into an Order, the Client confirms that it has read, understood and agrees to be bound by the Terms outlined in this document.

The applicable version of these Terms shall be the version in force at the date the Agreement is formed.

3. Nature of the Services

3.1 Propellr is provided as a hosted software platform (SaaS). The Client is granted a right to access and use the Platform and does not acquire ownership of it.

3.2 Calm may update, modify or improve the Platform from time to time provided that such changes do not materially reduce its overall functionality.

3.3 The Client acknowledges that access to the Platform may be subject to interruptions for maintenance, updates or factors outside Calm’s control.

4. Orders and Services

4.1 All quotations are non-binding and may be withdrawn or amended at any time.

4.2 The Client is responsible for ensuring the accuracy of all information provided to Calm.

4.3 Calm shall not be liable for delays caused by the Client’s failure to provide required information, approvals or content.

4.4 Any additional work requested by the Client outside the agreed scope may be subject to additional charges.

5. Term and Subscription

5.1 Fixed Term

All Propellr subscriptions are subject to a minimum fixed term of 12 months, unless otherwise agreed in writing.

5.2 No Early Termination

The Client may not terminate this Agreement for convenience during the Fixed Term.

5.3 Payment Obligation

The Client shall remain liable for all Fees due for the entirety of the Fixed Term, regardless of early termination, suspension or non-use of the Services.

5.4 Renewal

Following expiry of the Fixed Term, the Subscription shall continue on a rolling basis unless terminated in accordance with clause 13.

5.5 Variations

Calm may agree alternative commercial terms on a case-by-case basis.

6. Fees and Payment

6.1 The Client shall pay all Fees as set out in the Order.

6.2 All Fees are exclusive of VAT and any applicable taxes.

6.3 Unless otherwise agreed, invoices are payable within 14 days.

6.4 If payment is not made on time, Calm may:
(a) charge interest at 4% above the base rate of Barclays Bank plc;
(b) suspend access to the Platform;
(c) take the Website offline;
(d) terminate the Agreement.

7. Ownership and Intellectual Property Rights

7.1 Client Content

All Intellectual Property Rights in and to the Client Content shall remain vested in the Client or its licensors.

7.2 Platform Ownership

All Intellectual Property Rights in and to the Platform, including all software, code, templates, themes, design systems, layouts, infrastructure and related materials, shall remain the exclusive property of Calm.

7.3 Website Framework

The Client acknowledges that any website created using the Platform is dependent upon Calm’s proprietary systems and structure. Accordingly, ownership of the website framework, design system and underlying technology remains with Calm.

7.4 Restrictions

The Client shall not:
(a) copy or reproduce the Platform;
(b) reverse engineer or attempt to extract source code;
(c) use the Platform to build a competing product;
(d) reuse or transfer themes or templates outside the Platform.

7.5 No Implied Rights

No rights are granted to the Client except those expressly set out in this Agreement.

8. Licence

8.1 Calm grants the Client a limited, non-exclusive, non-transferable licence to use the Platform during an active Subscription.

8.2 This licence shall terminate immediately upon termination of the Agreement or non-payment.

9. Client Content

9.1 The Client warrants that it has all necessary rights to use the Client Content.

9.2 The Client grants Calm a licence to host and use the Client Content for the purpose of providing the Services.

9.3 The Client is responsible for maintaining backups of its content.

10. Acceptable Use

The Client shall not use the Platform for:
(a) unlawful purposes;
(b) infringing content;
(c) spam or abusive behaviour;
(d) any activity that may damage or impair the Platform.

Calm may suspend access where this clause is breached.

11. Availability

11.1 Calm does not guarantee uninterrupted access to the Platform.

11.2 Maintenance and updates may result in temporary downtime.

12. Third-Party Services

Calm shall not be liable for the performance or availability of any third-party services used in conjunction with the Platform.

13. Termination

13.1 Calm Termination

Calm may terminate this Agreement at any time upon written notice.

13.2 Client Termination

The Client may not terminate for convenience during the Fixed Term.

13.3 Breach

Either party may terminate immediately if the other commits a material breach and fails to remedy it within 14 days.

14. Exit and Data Retention

14.1 Upon termination, the Client shall have a period of 30 days to retrieve its Client Content.

14.2 After this period, Calm may permanently delete all data.

14.3 The Client is responsible for exporting and securing its data within this timeframe.

14.4 No rights are granted to the Platform, system or design framework following termination.

15. Data Protection

15.1 Each party shall comply with applicable data protection laws including UK GDPR and the Data Protection Act 2018.

15.2 The Client is responsible for ensuring lawful use of personal data.

16. Confidentiality

Each party shall keep confidential all information of the other and shall not disclose it except as required to perform the Agreement or by law.

17. Liability

17.1 Calm shall not be liable for:
(a) loss of profit;
(b) loss of data;
(c) indirect or consequential loss.

17.2 Calm’s total liability shall not exceed the Fees paid in the preceding 12 months.

18. Indemnity

The Client shall indemnify Calm against all claims arising from:

  • Client Content
  • misuse of the Platform
  • breach of these Terms

19. Force Majeure

Calm shall not be liable for failure to perform due to events beyond its reasonable control.

20. General

20.1 This Agreement is governed by the laws of England and Wales.

20.2 The courts of England and Wales shall have exclusive jurisdiction.

20.3 No third party shall have any rights under this Agreement.

Calm Digital Solutions Limited

Propellr Terms and Conditions

Last updated: 24 March 2026

1. Interpretation
1.1 Definitions

In these Terms, unless the context otherwise requires:

“Agreement” means the contract between Calm and the Client comprising these Terms and the applicable Order.

“Client” means the person, firm or company entering into the Agreement with Calm.

“Client Content” means all data, content, images, text, materials and information provided, uploaded or submitted by the Client to the Platform.

“Commencement Date” means the date on which the Agreement is formed in accordance with clause 2.2.

“Fees” means all fees payable by the Client as set out in the Order.

“Fixed Term” means the minimum contract term of 12 months unless otherwise agreed in writing.

“Intellectual Property Rights” means all copyright, trademarks, design rights, patents and all other intellectual property rights whether registered or unregistered.

“Order” means any proposal, quotation, order form or online acceptance entered into by the Client.

“Platform” means Calm’s proprietary website platform known as Propellr.

“Services” means the provision of access to and use of the Platform together with any related services set out in the Order.

“Subscription” means the ongoing paid licence to use the Platform.

2. Basis of Agreement

2.1 Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or agreements.

2.2 Formation

The Agreement shall commence on the earlier of:
(a) the Client signing an Order;
(b) the Client accepting an Order electronically; or
(c) the Client making payment.

2.3 Incorporation of Terms

By entering into an Order, the Client confirms that it has read, understood and agrees to be bound by the Terms outlined in this document.

The applicable version of these Terms shall be the version in force at the date the Agreement is formed.

3. Nature of the Services

3.1 Propellr is provided as a hosted software platform (SaaS). The Client is granted a right to access and use the Platform and does not acquire ownership of it.

3.2 Calm may update, modify or improve the Platform from time to time provided that such changes do not materially reduce its overall functionality.

3.3 The Client acknowledges that access to the Platform may be subject to interruptions for maintenance, updates or factors outside Calm’s control.

4. Orders and Services

4.1 All quotations are non-binding and may be withdrawn or amended at any time.

4.2 The Client is responsible for ensuring the accuracy of all information provided to Calm.

4.3 Calm shall not be liable for delays caused by the Client’s failure to provide required information, approvals or content.

4.4 Any additional work requested by the Client outside the agreed scope may be subject to additional charges.

5. Term and Subscription

5.1 Fixed Term

All Propellr subscriptions are subject to a minimum fixed term of 12 months, unless otherwise agreed in writing.

5.2 No Early Termination

The Client may not terminate this Agreement for convenience during the Fixed Term.

5.3 Payment Obligation

The Client shall remain liable for all Fees due for the entirety of the Fixed Term, regardless of early termination, suspension or non-use of the Services.

5.4 Renewal

Following expiry of the Fixed Term, the Subscription shall continue on a rolling basis unless terminated in accordance with clause 13.

5.5 Variations

Calm may agree alternative commercial terms on a case-by-case basis.

6. Fees and Payment

6.1 The Client shall pay all Fees as set out in the Order.

6.2 All Fees are exclusive of VAT and any applicable taxes.

6.3 Unless otherwise agreed, invoices are payable within 14 days.

6.4 If payment is not made on time, Calm may:
(a) charge interest at 4% above the base rate of Barclays Bank plc;
(b) suspend access to the Platform;
(c) take the Website offline;
(d) terminate the Agreement.

7. Ownership and Intellectual Property Rights

7.1 Client Content

All Intellectual Property Rights in and to the Client Content shall remain vested in the Client or its licensors.

7.2 Platform Ownership

All Intellectual Property Rights in and to the Platform, including all software, code, templates, themes, design systems, layouts, infrastructure and related materials, shall remain the exclusive property of Calm.

7.3 Website Framework

The Client acknowledges that any website created using the Platform is dependent upon Calm’s proprietary systems and structure. Accordingly, ownership of the website framework, design system and underlying technology remains with Calm.

7.4 Restrictions

The Client shall not:
(a) copy or reproduce the Platform;
(b) reverse engineer or attempt to extract source code;
(c) use the Platform to build a competing product;
(d) reuse or transfer themes or templates outside the Platform.

7.5 No Implied Rights

No rights are granted to the Client except those expressly set out in this Agreement.

8. Licence

8.1 Calm grants the Client a limited, non-exclusive, non-transferable licence to use the Platform during an active Subscription.

8.2 This licence shall terminate immediately upon termination of the Agreement or non-payment.

9. Client Content

9.1 The Client warrants that it has all necessary rights to use the Client Content.

9.2 The Client grants Calm a licence to host and use the Client Content for the purpose of providing the Services.

9.3 The Client is responsible for maintaining backups of its content.

10. Acceptable Use

The Client shall not use the Platform for:
(a) unlawful purposes;
(b) infringing content;
(c) spam or abusive behaviour;
(d) any activity that may damage or impair the Platform.

Calm may suspend access where this clause is breached.

11. Availability

11.1 Calm does not guarantee uninterrupted access to the Platform.

11.2 Maintenance and updates may result in temporary downtime.

12. Third-Party Services

Calm shall not be liable for the performance or availability of any third-party services used in conjunction with the Platform.

13. Termination

13.1 Calm Termination

Calm may terminate this Agreement at any time upon written notice.

13.2 Client Termination

The Client may not terminate for convenience during the Fixed Term.

13.3 Breach

Either party may terminate immediately if the other commits a material breach and fails to remedy it within 14 days.

14. Exit and Data Retention

14.1 Upon termination, the Client shall have a period of 30 days to retrieve its Client Content.

14.2 After this period, Calm may permanently delete all data.

14.3 The Client is responsible for exporting and securing its data within this timeframe.

14.4 No rights are granted to the Platform, system or design framework following termination.

15. Data Protection

15.1 Each party shall comply with applicable data protection laws including UK GDPR and the Data Protection Act 2018.

15.2 The Client is responsible for ensuring lawful use of personal data.

16. Confidentiality

Each party shall keep confidential all information of the other and shall not disclose it except as required to perform the Agreement or by law.

17. Liability

17.1 Calm shall not be liable for:
(a) loss of profit;
(b) loss of data;
(c) indirect or consequential loss.

17.2 Calm’s total liability shall not exceed the Fees paid in the preceding 12 months.

18. Indemnity

The Client shall indemnify Calm against all claims arising from:

  • Client Content
  • misuse of the Platform
  • breach of these Terms

19. Force Majeure

Calm shall not be liable for failure to perform due to events beyond its reasonable control.

20. General

20.1 This Agreement is governed by the laws of England and Wales.

20.2 The courts of England and Wales shall have exclusive jurisdiction.

20.3 No third party shall have any rights under this Agreement.

Calm Digital Solutions Limited

Propellr Terms and Conditions

Last updated: 24 March 2026

1. Interpretation
1.1 Definitions

In these Terms, unless the context otherwise requires:

“Agreement” means the contract between Calm and the Client comprising these Terms and the applicable Order.

“Client” means the person, firm or company entering into the Agreement with Calm.

“Client Content” means all data, content, images, text, materials and information provided, uploaded or submitted by the Client to the Platform.

“Commencement Date” means the date on which the Agreement is formed in accordance with clause 2.2.

“Fees” means all fees payable by the Client as set out in the Order.

“Fixed Term” means the minimum contract term of 12 months unless otherwise agreed in writing.

“Intellectual Property Rights” means all copyright, trademarks, design rights, patents and all other intellectual property rights whether registered or unregistered.

“Order” means any proposal, quotation, order form or online acceptance entered into by the Client.

“Platform” means Calm’s proprietary website platform known as Propellr.

“Services” means the provision of access to and use of the Platform together with any related services set out in the Order.

“Subscription” means the ongoing paid licence to use the Platform.

2. Basis of Agreement

2.1 Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions or agreements.

2.2 Formation

The Agreement shall commence on the earlier of:
(a) the Client signing an Order;
(b) the Client accepting an Order electronically; or
(c) the Client making payment.

2.3 Incorporation of Terms

By entering into an Order, the Client confirms that it has read, understood and agrees to be bound by the Terms outlined in this document.

The applicable version of these Terms shall be the version in force at the date the Agreement is formed.

3. Nature of the Services

3.1 Propellr is provided as a hosted software platform (SaaS). The Client is granted a right to access and use the Platform and does not acquire ownership of it.

3.2 Calm may update, modify or improve the Platform from time to time provided that such changes do not materially reduce its overall functionality.

3.3 The Client acknowledges that access to the Platform may be subject to interruptions for maintenance, updates or factors outside Calm’s control.

4. Orders and Services

4.1 All quotations are non-binding and may be withdrawn or amended at any time.

4.2 The Client is responsible for ensuring the accuracy of all information provided to Calm.

4.3 Calm shall not be liable for delays caused by the Client’s failure to provide required information, approvals or content.

4.4 Any additional work requested by the Client outside the agreed scope may be subject to additional charges.

5. Term and Subscription

5.1 Fixed Term

All Propellr subscriptions are subject to a minimum fixed term of 12 months, unless otherwise agreed in writing.

5.2 No Early Termination

The Client may not terminate this Agreement for convenience during the Fixed Term.

5.3 Payment Obligation

The Client shall remain liable for all Fees due for the entirety of the Fixed Term, regardless of early termination, suspension or non-use of the Services.

5.4 Renewal

Following expiry of the Fixed Term, the Subscription shall continue on a rolling basis unless terminated in accordance with clause 13.

5.5 Variations

Calm may agree alternative commercial terms on a case-by-case basis.

6. Fees and Payment

6.1 The Client shall pay all Fees as set out in the Order.

6.2 All Fees are exclusive of VAT and any applicable taxes.

6.3 Unless otherwise agreed, invoices are payable within 14 days.

6.4 If payment is not made on time, Calm may:
(a) charge interest at 4% above the base rate of Barclays Bank plc;
(b) suspend access to the Platform;
(c) take the Website offline;
(d) terminate the Agreement.

7. Ownership and Intellectual Property Rights

7.1 Client Content

All Intellectual Property Rights in and to the Client Content shall remain vested in the Client or its licensors.

7.2 Platform Ownership

All Intellectual Property Rights in and to the Platform, including all software, code, templates, themes, design systems, layouts, infrastructure and related materials, shall remain the exclusive property of Calm.

7.3 Website Framework

The Client acknowledges that any website created using the Platform is dependent upon Calm’s proprietary systems and structure. Accordingly, ownership of the website framework, design system and underlying technology remains with Calm.

7.4 Restrictions

The Client shall not:
(a) copy or reproduce the Platform;
(b) reverse engineer or attempt to extract source code;
(c) use the Platform to build a competing product;
(d) reuse or transfer themes or templates outside the Platform.

7.5 No Implied Rights

No rights are granted to the Client except those expressly set out in this Agreement.

8. Licence

8.1 Calm grants the Client a limited, non-exclusive, non-transferable licence to use the Platform during an active Subscription.

8.2 This licence shall terminate immediately upon termination of the Agreement or non-payment.

9. Client Content

9.1 The Client warrants that it has all necessary rights to use the Client Content.

9.2 The Client grants Calm a licence to host and use the Client Content for the purpose of providing the Services.

9.3 The Client is responsible for maintaining backups of its content.

10. Acceptable Use

The Client shall not use the Platform for:
(a) unlawful purposes;
(b) infringing content;
(c) spam or abusive behaviour;
(d) any activity that may damage or impair the Platform.

Calm may suspend access where this clause is breached.

11. Availability

11.1 Calm does not guarantee uninterrupted access to the Platform.

11.2 Maintenance and updates may result in temporary downtime.

12. Third-Party Services

Calm shall not be liable for the performance or availability of any third-party services used in conjunction with the Platform.

13. Termination

13.1 Calm Termination

Calm may terminate this Agreement at any time upon written notice.

13.2 Client Termination

The Client may not terminate for convenience during the Fixed Term.

13.3 Breach

Either party may terminate immediately if the other commits a material breach and fails to remedy it within 14 days.

14. Exit and Data Retention

14.1 Upon termination, the Client shall have a period of 30 days to retrieve its Client Content.

14.2 After this period, Calm may permanently delete all data.

14.3 The Client is responsible for exporting and securing its data within this timeframe.

14.4 No rights are granted to the Platform, system or design framework following termination.

15. Data Protection

15.1 Each party shall comply with applicable data protection laws including UK GDPR and the Data Protection Act 2018.

15.2 The Client is responsible for ensuring lawful use of personal data.

16. Confidentiality

Each party shall keep confidential all information of the other and shall not disclose it except as required to perform the Agreement or by law.

17. Liability

17.1 Calm shall not be liable for:
(a) loss of profit;
(b) loss of data;
(c) indirect or consequential loss.

17.2 Calm’s total liability shall not exceed the Fees paid in the preceding 12 months.

18. Indemnity

The Client shall indemnify Calm against all claims arising from:

  • Client Content
  • misuse of the Platform
  • breach of these Terms

19. Force Majeure

Calm shall not be liable for failure to perform due to events beyond its reasonable control.

20. General

20.1 This Agreement is governed by the laws of England and Wales.

20.2 The courts of England and Wales shall have exclusive jurisdiction.

20.3 No third party shall have any rights under this Agreement.