We've outlined some of the most popular questions on the Propellr platform. If you can't find the answer you're looking for, please contact the team.
Propellr is a fully managed e-commerce platform built by Calm Digital Solutions. Unlike Shopify or WooCommerce, Propellr charges no transaction fees and no per-user or per-sale fees. You pay a flat subscription, and that's it — no hidden app costs, no payment gateway markups on top of your processor's rate.
Propellr offers tiered plans starting with Propellr Basic (suitable for stores up to £15k/month revenue) through to Propellr Pro for larger operations. Use the comparison calculator on this page to enter your current revenue and we'll recommend the right plan and show you exactly how it compares to your current setup.
No. Propellr never charges a platform transaction fee on top of your payment gateway's own rate. You pay Stripe (or your chosen provider) their standard rate, and Propellr takes nothing extra per sale. This is a significant saving for high-volume stores compared to platforms like Shopify.
Yes — and the migration is handled entirely by the Calm Digital team. You won't need to manage the technical transfer yourself, we'll just need access to some API's. If in the event your products aren't managed with an appropriate software to facilitate this, we'll guide you on the most efficient way to go ahead. Fill out the registration form on this page and a member of the team will contact you with a full breakdown of what's involved and a timeline.
Propellr currently supports Stripe, PayPal, Worldpay and Opayo. You choose the gateway that works best for your business, and Propellr connects to it without adding any additional transaction fees on top of the gateway's own charges.
Apps and integrations are available on Propellr Pro. Unlike Shopify or WooCommerce where you pay recurring third-party app subscriptions, integrations on Propellr are either built in-house or connected via a small increase to your subscription — or a one-off cost. There's no monthly app marketplace bill stacking up on top of your plan.
No. Propellr is built to handle unlimited users and transactions. Your subscription price won't increase just because your sales grow or you add more team members — scaling your business shouldn't mean scaling your platform costs. This platform is the answer to ensuring the margin you make on sales is yours to keep.
Propellr is a product of Calm Digital Solutions, a UK-based digital agency with over 25 years of experience building software and websites. Calm Digital decided to build Propellr after years of adapting third-party platforms to work better for their clients — and concluded it was more effective to build the right solution from scratch.
